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Privacy Policy & Terms of Use

At AudioFile, we respect and protect the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to the AudioFile website, publications and services.

The information we collect is primarily used to fulfill or renew your subscription. We also use the contact data to inform you of special promotions, products, or product changes. From time to time we may submit your data to AudioFile partners or other third parties.

Legal rights regarding the website

These electronically-transmitted pages belong to AudioFile Magazine. All rights are reserved. These pages may not be duplicated or reproduced without the express written consent of AudioFile, except in the form of brief excerpts or quotations for the purposes of review. The information contained here is for personal use of the reader. Making copies of these pages or any portion for any purpose other than your personal use is a violation of United States copyright laws.

Privacy of Children

Our websites are not directed at kids under the age of 13, and no one under the age of 13 should provide personal information this or any other AudioFile websites.

Disclaimer regarding the website

AudioFile and its employees and affiliates have used their best efforts in preparing this website. AudioFile and its employees and affiliates make no warranty of any kind, expressed or implied, with regard to the pages or the information contained here.

Limits of liability regarding the website

AudioFile and its employees or contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the provision of information offered here.


The AudioFile website is partially supported by ads or advertisements. All ads are marked clearly. We do not accept paid endorsements. Advertising has no impact on our impartial review process.


When you provide us your email and elect to receive sponsored email from our advertising partners, AudioFile may send you relivant e-mail. If you do not want your information used for AudioFile electronic newsletters, you can: A) Follow "unsubscribe" instructions in the specific email from which you wish to opt-out. B) Notify us of your preference by completing the unsubscribe form and clicking on submit button.

Write us at AudioFile Publications, Inc. 37 Silver St., Portland, ME 04101 or call 800-506-1212, and ask to be removed.

Some communications (e.g. important account notifications and billing information) are considered transactional and are necessary for all AudioFile subscribers.

Security and Privacy

We take every precaution to protect the confidentiality and security of your personal information by using industry–recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we collect sensitive account information such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol.

Information Collection and Use

This website collects information from our users at several different points on our website. When you use the website some general information is collected. This general information is used internally in connection with our business to improve the website, including our marketing and advertising efforts, and to make your use of the website as enjoyable and efficient as possible.

When you communicate with us by using our contact us form, we collect personal information provided by you that may include your: (a) first and last name; (b) billing address; (c) email address; (d) phone number; (e) browsing patterns, (f) IP address; (g) browser type; (h) referring url; (i) a global unique identifier/cookie. We use this personal information in order to provide you with services or questions. We may use email to occasionally send out emails and mail, including newsletters, to people who have contacted us. Your phone number is used by us only in the event that we need to contact you about an questions or services.

AudioFile is the sole owner of this information collected on this website. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our website or to protect the rights or property of , our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

Cookies & HTML5 Web Storage

A cookie is a text file stored on the user's hard drive containing information about the user. Websites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes. Cookies are also used to help us determine the various services you use, the support you may need, and to help us detect and solve any problems you may have while using our website. In addition, the use of a cookie on our website will enable users to logon without having to reenter their password on each visit. Most cookies expire after a certain time period (365 days for this website). If you wish, you may set your browser to reject all cookies. Cookies placed by may be tied to personally identifiable information. Third party cookies are placed to facilitate your use of website. These cookies are placed by our partners and are not tied to any personally identifiable information.  We use HTML5 Web Storage in a similar way.

From time to time we contract with third party advertising companies to serve you online display and banner advertisements on other websites. To serve this advertising, these third parties may place, use or rely on technology, such as cookies and/or Pixel Tags, to collect information about your interactions with our Websites and Apps and interactions with other websites. These advertising companies may use and share the information gathered to deliver our ads more tailored to your interests on other websites that are a part of their online advertising or search engines.  We receive aggregate information from these third parties to gauge our advertising effectiveness.

Social Media Sites

Personal information may be collected directly by AudioFile through our Social Media Pages and may also be collected by the social media site hosting the AudioFile Social Media Page. This privacy policy does not cover the privacy and security practices of the social media sites on which AudioFile has Social Media Pages. Please review privacy policies and terms of service on the social media sites if you have any questions about their privacy or security practices.

The social media sites where AudioFile has Social Media Pages may provide aggregate information and analysis to AudioFile about your use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.

Log Files

Like most websites, we use log files. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the website, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. may be linked to personal information if you have placed an order or registered with AudioFile.

Sharing of General or Demographic Information

We may share aggregated, general or demographic information we collect about our users and their use of our website with our partners and advertisers in a manner which does not identify any individual user. These companies will not retain, share, store or use any of our user's personal information for any secondary purposes.


This website may contains links to other websites. We want you to be aware that when you click on such links that take you to a third-party website, you will be subject to such third-party's privacy policies. Please be aware that we are not responsible for the privacy practices of such other websites and we expressly disclaim any and all liability for the actions of third-parties, including, without limitation, actions relating to the use and/or disclosure of personal information by such third-parties. We encourage our users to be aware of when they leave our website and enter a third-party website and to read the privacy statements of each and every website that collects their personal information. This privacy policy applies solely to information collected by our website.

Security Statement

AudioFile limits the number of employees that have access to the databases that contain personal data, and AudioFile employees are advised of the importance of confidentiality. In addition, it is our policy to never send your payment card number via email.

We designed our subscription/commerce area to accept subscriptions/orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. Browsers that do not meet this requirement will be prevented from navigating the online store section of our websi bsp;While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Notification of Changes in Use of Information

Our privacy policy is subject to change. In the event of any change, we will provide notice of such change on our website. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change via email in addition to posting notification of such change on our website. At such time, you can determine whether you wish to allow us to use your information in this different manner. If you have opted out of all communication with our website or have deleted or deactivated your account with us, then you will not be contacted and your personal information will not be used.

Privacy Officer

If you have any questions about the security of our website, you should contact us by email, by phone 800-506-1212, or by US Mail.

Robin Whitten, Privacy Officer
AudioFile Publications, Inc.
37 Silver St.
Portland, ME 04101

This notice was published and became effective on December 1, 2009.
It was last updated on August 11, 2021.

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